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Frequently Asked Questions

Find answers to common questions about our products and services
🍼 Feeding
Most babies are ready for solids between 4–6 months. Signs of readiness include sitting with minimal support, showing interest in food, and losing the tongue-thrust reflex. Always consult your pediatrician before starting.
Look for BPA-free, anti-colic bottles with slow-flow nipples designed for newborns. Glass and silicone options are popular for their safety and ease of cleaning.
Sterilize bottles before first use and daily for babies under 3 months. After that, thorough washing with hot soapy water is usually sufficient, though sterilizing once a week is still recommended.
🛏️ Sleep & Safety
Always place your baby on their back to sleep, on a firm, flat surface. Avoid soft bedding, pillows, and toys in the crib to reduce the risk of SIDS.
Experts recommend waiting until your child is at least 18–24 months old before introducing a pillow. Before that age, pillows pose a suffocation risk.
Choose a firm, well-fitting mattress that meets current safety standards. It should fit snugly in the crib with no gaps larger than two fingers between the mattress and crib sides.
👶 Clothing & Comfort
Soft, breathable fabrics like organic cotton, bamboo, and muslin are ideal. Avoid synthetic materials that can irritate sensitive skin or cause overheating.
Plan for 7–10 onesies in newborn and 0–3 month sizes. Babies go through multiple outfit changes daily, so having extras on hand is essential.
Yes, always wash new baby clothes before wearing to remove manufacturing chemicals and potential irritants. Use a gentle, fragrance-free detergent designed for sensitive skin.
📦 Shipping & Returns
Yes, we offer free worldwide shipping on all orders. Delivery times vary by location, typically 5–10 business days for domestic orders and 10–20 days internationally.
We offer a 30-day return policy on all products. Items must be unused, in original packaging, and accompanied by proof of purchase. Contact our support team to initiate a return.
Once your order ships, you'll receive a tracking number via email. Use this number on our website or the carrier's site to monitor your delivery status in real-time.